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1. Subject to point 10 of this paragraph, a Customer who is also a Consumer and has concluded a distance contract may withdraw from it without giving any reason by submitting an appropriate declaration within 14 days. To meet this deadline, it is sufficient to send the withdrawal form provided by the Store, available HERE.
2. In the event of withdrawal from the contract, the Sales Agreement is considered null and void, and the Consumer is obliged to return the Product to the Seller or hand it over to a person authorized by the Seller without delay, but no later than 14 days from the date on which the Consumer withdrew from the contract, unless the Seller has offered to collect the Product himself. To meet the deadline, it is sufficient to send back the Product before it expires.
3. In case of withdrawal from the Sales Agreement, the Product should be returned to the following address: MAZZONI Warehouse, ul. Stryczyńskiego 2a, 63-750 Sulmierzyce
4. The Consumer is responsible for any reduction in the value of the Product resulting from using it in a way that goes beyond what is necessary to determine its nature, characteristics, and functioning..
5. Subject to points 6 and 8 of this paragraph, the Seller shall refund all payments made by the Consumer related to the Sales Agreement from which the Consumer withdraws, without delay and no later than within 14 days from the date of receiving the Consumer's declaration of withdrawal, using the same payment method used by the Consumer, unless the Consumer has expressly agreed to a different method of refund that does not incur any costs for them.
6. If the Consumer has chosen a method of delivery other than the cheapest standard delivery method offered by the Store, the Seller is not obliged to reimburse the Consumer for any additional costs incurred.
7. If the Seller has not offered to collect the Product himself, he may withhold the refund until the Product is returned or the Consumer provides proof of its return, whichever occurs first.
8. A Consumer withdrawing from the Sales Agreement, in accordance with point 1 of this paragraph, shall bear only the direct costs of returning the Product to the Seller.
9. The 14-day withdrawal period begins on the day the Consumer takes possession of the Product, and in the case of a service, on the day the agreement is concluded.
10. The right to withdraw from a distance contract does not apply to the Consumer in the case of a Sales Agreement:
10.1 where the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or serving to meet their individual needs,
10.2 where the subject of the service is an item delivered in sealed packaging which, after opening, cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery,
10.3 where the subject of the service consists of items which, after delivery, are inseparably combined with other items due to their nature,
10.4 where the subject of the service is a service that has been fully performed by the Seller with the Consumer’s express consent, and the Consumer was informed before the service began that upon full performance by the Seller, they would lose the right to withdraw from the agreement.
11. The right to withdraw from the Sales Agreement is granted to both the Seller and the Customer (Consumer) if the other party fails to fulfill their obligations under the contract within the strictly specified time.
RETURN ADDRESS:
Magazyn MAZZONI
ul. Stryczyńskiego 2a
63-750 Sulmierzyce